21st November 2026, 11:00 - 2:00
Accessibility statement for Doncaster Mind
Doncaster Mind wants as many people as possible to be able to use this website. You should be able to move around the site using only a keyboard, and use it with a screen reader.
Making the site easier to use
You can change the text size, colours and contrast in your browser or device settings. AbilityNet has free, step-by-step advice on making your device easier to use if you have a disability.
How accessible this website is
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. This website has not yet been independently audited. We checked it ourselves in November 2026 using automated tests and by trying it with a keyboard and on a phone. This is what we found:
- there is a “Skip to main content” link at the top of every page
- you can use the menus, the mobile menu and the question-and-answer sections with a keyboard alone
- the item you have selected is clearly outlined as you move through the page
- every page has a title and a main heading, and the main content is marked up so screen readers can jump straight to it
- animations are switched off if your device is set to reduce motion
- pages fit a phone screen without needing to scroll sideways
Known problems
We know about the following problems and are working to fix them:
- some older documents, such as PDFs, may not work well with screen readers
- some images on older pages have short or missing descriptions
- some videos on the site come from YouTube and may not have captions or a written transcript
- a few pages have headings that are not in a perfect order
- our referral form is provided by Lamplight, a separate company, so we cannot change how it works. If you cannot use it, you can phone us and we will take your details by telephone
Tell us about a problem, or ask for another format
If you find something on this website that you cannot use, or you would like information in a different format, such as large print or an audio recording, please let us know. We will aim to reply within 5 working days.
- phone us on 01302 812190
- email office@doncastermind.org.uk
- ask us to call you back
If you are not happy with our reply
If you contact us and are not happy with how we respond, you can contact the Equality Advisory and Support Service (EASS) on 0808 800 0082.
About this statement
Doncaster Mind is a registered charity (no. 1141146) and a registered company (no. 07433894) in England. This statement was prepared on 2 November 2026 and will be reviewed each year.
