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High Intensity Use (HIU) Community coach

18.75 hours per week
£25,215.00 FTE pro rata
Closing date: 5th September 2025
Interview date:
(If you cannot make this date and are interested in applying please contact us)

Interview dates: 17th & 19th September 2025

Are you compassionate but assertive, patient and have a real appetite for those that others may have either forgotten about or turned away? Passionate about helping others? Have your own personal resilience? We are seeking an enthusiastic, motivated team player, with an interest of working with people with complex needs.

The successful candidate will join our team who work with individuals who frequently attend A&E, call 999 or have been admitted to hospital more than might be expected. The work involves creating strong and trusting connections with people often with complex medical & social needs, to encourage and support them into the relevant community based services that both improves their quality of life and reduces their reliance on emergency services.

In this 18.75 hour per week role there will be community based, face to face work as well as telephone contact and liaison.

Who are Doncaster Mind’s HIU community coaches? 

Community Coaches draw on the involvement and valuable skills of those around them, such as the voluntary sector, social services, clinicians and neighbourhoods, to re-connect people with services in their communities. 

They may have acquired the knowledge and experience of working with people with complex lives in either a hospital or community environment. They have a strong sense of emotional intelligence, and their personality is one that strangers connect well with. 

What do Doncaster Mind’s community coaches do? 

Community Coaches assesses people's needs and use ‘out of the box’ thinking to support them to resolve their ongoing issues. A plan is prepared and implemented which is bespoke for each client and which is continually changing in line with their needs. Once they are flourishing independently the service discreetly allows them to decide when they no longer need its support. 

If you are interested in this important role and have a passion and enthusiasm to support a growing organisation to ensure that Doncaster has the best in mental health services, we are keen to hear from you.

How to apply:

You may want to have a conversation about the role before you apply. We know application forms can take ages to fill in, and you may also be worried that your skills and experience might not be a good fit. To book a phone conversation with us before you apply, email Beth Elliott at beth@doncastermind.org.uk to arrange a call.

We absolutely want to make our roles as accessible as we can to the widest range of applicants, so these conversations give you the opportunity to ask questions, check your skills and experience against the role, and find out more about the application process.

If you want to head straight to the application process, that’s fine too. Just download the application form, complete and email to Beth at beth@doncastermind.org.uk. 

Once you have submitted your application form, we will compare your application to what we are looking for with our person specification ad job description, and if a good fit we will contact you for an interview.

Closing date for written applications: Friday 5th September 2025

Interview dates: 17th & 19th September 2025

Recruitment Pack: HIU Community Coach Recruitment Information Pack Aug 2025

Application Form: Application Form - All-services-2025

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