From 5^th January, we’re making an important change to our first point of contact with those who need our help.

Until now, our referral form has asked for a lot of information and a decision about which service is needed. We know that this can feel difficult and overwhelming at a time when reaching out for support is already a big step.

So to make things simpler and more supportive, we’re introducing a short form - you’ll only need to share a few basic details, and you won’t be asked to choose the support you need straight away.

Instead, a member of our team will contact you to talk through your situation, help you understand the different types of support we offer, and work with you to find the service that best meets your needs.

Our aim is to make the journey from reaching out to getting support faster, easier, more personal, and more focused on what matters most to you.

If you need support now or have any questions about the change, please get in touch — we’re here to help.

Call us on 01302 812190 

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