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Information and urgent support

Where to get help now

Doncaster Mind is not a mental health crisis or emergency service.

However, there are organisations that would be able to assist you or someone you know who is in crisis and needs an emergency mental health support. This can happen when a person's mental or emotional state gets worse quickly, also known as mental health crisis or a mental health emergency.

If you need help but not in immediate danger, please consider contacting one of the organisations below:

  • Text SHOUT to 85258 to contact the Crisis Text Line or Text YM if you are under the age of 19. For more information please follow this link https://giveusashout.org
  • Call 116 123 to talk to a Samaritans Volunteer, text 07725 909090 or if you would like to email contact jo@samaritans.org for a reply within 24 hours.
  • Contact the National Mind Helpline (Weekdays 9am - 6pm) on 0300 123 3393 or email info@mind.org.uk

You can also seek professional advice by contacting:

  • Your GP who may be able to consider helpful treatments or support you to access mental health services.
  • Contact the NHS 111 service to speak to a trained professional who will tell you where to access help if needed.
  • Your local Mental Health Team, Single Point of Access on: 01302 566999.

Planning for mental health crisis

Identifying and responding to changes in your mental health when not in crisis may be helpful. For example, you may want to consider:

  • Any early warning signs that your mental health is deteriorating.
  • How to take positive steps to support your mental health.
  • Making a list of trusted people or professional services that you can call if you are not feeling safe.

What to do in an emergency

If you do not feel unable to keep yourself safe or someone's life is at risk; you should access immediate professional help by; calling 999 or accessing your nearest A&E.

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