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How we help

Crisis Help

A person's mental or emotional state gets worse quickly, this can be called a mental health crisis or a mental health emergency.  If you, a friend or relative are in crisis or need urgent or emergency support then our services may not be appropriate at this time.  Doncaster Mind is not a crisis service.  Please see below for organisations that will be able to assist in a crisis.

If you need help but not in immediate danger, please consider contacting one of the organisations below:

  • Text SHOUT to 85258 to contact the Crisis Text Line or Text YM if you are under the age of 19.  For more information please follow this link https://giveusashout.org
  • Call 116 123 to talk to a Samaritans Volunteer, text 07725 909090 or if you would like to email contact jo@samaritans.org for a reply within 24 hours.
  • Contact the National Mind Helpline (Weekdays 9am - 6pm) on 0300 123 3393 or email info@mind.org.uk

You can also seek professional advice by contacting:

  • Your GP who may be able to consider helpful treatments or support you to access mental health services.
  • Contact the NHS 111 service to speak to a trained professional  who will tell you where to access help if needed.
  • Your local Mental Health Team, Single Point of Access on: 01302 566999.

Planning for crisis

Identifying and responding to changes in your mental health when not in crisis may be helpful. For example, you may want to consider:

  • any early warning signs that your mental health is deteriorating.

  • How to take positive steps to support your mental health.

  • Making a list of trusted people or professional services that you can call if you are not feeling safe.

What to do in an emergency

If you do not feel that you can keep yourself safe or someone's life is at risk; you should access immediate professional help by; calling 999 or accessing your nearest A&E.

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Can you help us to improve our services?

Posted: 12th January 2021

Can you help us to improve our services?

Help us by completing a survey about what stops people accessing mental health services and how to access the "hard to reach" communities, Read more

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