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How we help


SERVICE STATUS: Unfortunately due to high demand we are not currently accepting referrals for Counselling.  Please either see our Keeping Families in Mind Service or contact your GP or Doncaster Talking Shop on 01302 565650 for alternative support.

COVID19 RESPONSE: In line with Government guidance we have made some adjustments to the way we currently deliver our services to ensure that everybody is kept safe.  As of Monday 23rd March all face to face counselling sessions have been suspended and instead we are offering our support through both telephone and online (video link) sessions.

Our Counselling Service is delivered in partnership with Changing Lives and initial contact will be made by the Changing Lives Counselling Coordinator..

Counselling offers a regular space to talk about the issues that you have in your life. You will meet your counsellor in a private and confidential setting. Your counsellor has the skills and training needed to help you explore your feelings and guide you through the issues affecting your life. 

Our Counselling service is short-term with the amount of sessions being agreed on the initial session and regularly reviewed. Sessions will be held weekly at The Changing Lives Hub 2 – 5 Princes Street, Doncaster.

Our counselling service is supported by a team of volunteer counsellors who are trained or, currently in the process of training to Diploma or degree Level. All of our counsellors are registered with a recognised professional body.

How can this help me?

Counselling can help people with a number of issues. The sessions can be helpful for people who may or may not have a mental health diagnosis, so you do not have to have a specific condition to access the support. Some examples of issues, things that people bring to counselling include depression, anxiety, relationships, abuse, bereavement and loss.

Your counsellor will not judge you or tell you what to do but will listen and help support you to make sense of the events and experiences in your life and identify any changes you may like to make. You and your counsellor can work together to develop coping techniques and strategies to help you overcome the difficulties you are facing.

Who can access?

Anyone over the age of 18 experiencing difficulties with their mental health or emotional wellbeing.


There is no cost for this service, it is free for anyone who lives in the Doncaster area.

Referring In

To refer in, simply complete our referral form here.

What will Happen Next?

Once we have received your referral you will be placed on to the assessment waiting list and a member of the Changing Lives team will be in touch as soon as possible to arrange a suitable time for the assessment. If you would like to know the current waiting time for counselling please ask when you refer.

The assessment will offer an opportunity to share a little bit about your situation, explore what counselling is and how it may be able to help.

If you feel that the support is something that will be helpful to you, you will then be placed on to our counselling waiting list. When you get to the top of the list you will contacted by a counsellor to arrange some counselling sessions.

Contact Information

If you want to find out more you can:

When counselling may not be appropriate

Counselling is a uniquely personal and voluntary process which, at times, may feel uncomfortable or difficult. If you are in crisis or feel you need immediate support, then counselling is most likely not right for you at this moment in time. Please see our guidance on who you might want to contact. – Crisis Page

If you are thinking of counselling but feel anxious or unsure, a member of the counselling team can talk this through with you to help you with your decision.

Upcoming events

100miles (smaller)


1st October 2021 - 31st October 2021, 12:00

100 Miles In October

Take on our 100 Miles in October challenge to help raise funds for mental health support - you can walk, swim, run or cycle it, all that matters is you're moving. Read more

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